Children Should Not Be Online Without Supervision

Social networking establishments like Facebook and Myspace have blowup in latest years and early surfers in particular have grown into devoted fans of this active and advanced way to bond with the comprehensive world around them, interactive with friends and joining up with compatible people. But as using everything in the computer-generated domain, parents do need to recognize in what way their children are cooperating on common networking spots, and be certain their kids be familiar with what to make sure of if they have knowledge a foul or unsafe circumstances. Children should not be online without supervision due to fear of privacy, bullying and inappropriate behavior like sexting. Privacy is at all times a worry for any message†¦show more content†¦It is an increasing risk because younger people are having easier internet entrance than ever before, as a result they put themselves in a spot where it is very easy for them to upload information, but they may not have the c autiousness to reflect how challenging it can be to take that info down once it is out in the open. Sometimes it may be required to take extra safety measures in circumstances where somebody else may have a tighter outlook on privacy beliefs. No matter the circumstances it is helpful to know about the possible consequences and subjects that can come from careless action on social networks. To numerous children the online life is not the same as the real domain and they can regularly conduct themselves in a manner they would under no circumstances do face to face. You would think that young kids would behavior inappropriate online. Some kids on social media network say things they would on no occasion say, leaving them considerably further more in danger in online surroundings. They may perhaps also be not as much of protective of individual info such for instance their mobile telephone number or address, which could have unwanted consequences for them. How do schools deal with bullying over the internet? Why is internet privacy so important to kids in school? How many things happen because of internet bullying? These are questions parents ask themselves each and every day. Unluckily more or less users can connect public networking sitesShow MoreRelatedTeenagers And Teen Internet Safety774 Words   |  4 Pagesoften online and seems oblivious to the dangers. Don t panic. You can teach your teenager Internet safety. First, though, consider some things you should know about life online. WHAT YOU SHOULD KNOW Teens can access the Internet on mobile devices. The rule that the computer should be placed in a common area of the house still has merit. But with a tablet or smartphone connected to the Internet, your teenager may have more access to the online world than ever--and without your supervision. SomeRead MoreThe Code Of Ethics And Social Work1336 Words   |  6 PagesIntroduction Social work BSW students, generally, come from different background, experience, profession or without any professional experience. Mostly, social work professionals or students choose this career because they like helping profession or have some personal histories to relate to this profession. It is often heard that social workers require a good heart and competencies to work in micro, mezzo, or macro practice. Competency of social workers is one of the core guiding principles of theRead MoreTechnology And Its Effect On Society1386 Words   |  6 Pagesembedded in machines, computers, devices and factories, which can be operated by individuals without detailed knowledge of the workings of such things. Technology has produced many positive contributions to society and how it has grown into what it is now, but it can be said that certain technologies have had a destructive effect on society. At the current time, people can t imagine their lives without technology. They surround them selves with various technologies that are made to make their livesRead MoreInternet Censorship And Its Effect On Society1053 Words   |  5 Pagestheir ideologies without any censorship. But throughout history, different types of societies have practiced censorship in one way or another. Censorship is any action taken by society to control access to ideas and information. The issue is increasingly important due to the rapid development of new communication technology; that is easily accessible. With the increase in technology many people are arguing over the controversial issue of Internet censorship whether it should or should not be allowedRead MoreThe Advantages And Disadvantages Of The Internet911 Words   |  4 Pagesresponsibility towards children and young people to make them aware of the dangers which they may face in the outside world. In school, this awareness has historically been around issues such as road safety, stranger danger and how to treat and respond to others. As well as being an additional resource, the emergence of the Internet has opened up a wide range of additional threats to children. As many children now have access to a computer in their own homes it is important for all children to become familiarRead MoreEssay About Mobile Phones966 Words   |  4 Pagesback, it wasnt unusual for under 15 children to have cell phones. As for now, Children under 15 years are affected in socially, education and development by the use of cell phones as they will feel the need to use it in every situation. Today, cellular phone is more than just a device that makes phone calls. It is a person’s companion that acts as a guide, a friend, a communication device, a computer and a personal secretary, all at the same time. Childrens who abuse the use of cellphones everydayRead MoreBullying Among Other Children Becomes Serious897 Words   |  4 PagesBullying among other children becomes serious. Your child may be a victim of bullying without you even knowing. One in every four children are being bullied in their schools every day. Actions done by other children, could affect your child’s life in different ways, including thoughts of suicide. Bullying is aggressive behavior done by children that feel they are in control and make other children feel less than them, either by physical, verbal, cyber, or psychological and it continues to happenRead MoreMarketing Plan For Wallingford Bowling Center1271 Words   |  6 Pagesbell-bottomed khakis and who occasionally indulge in and enjoy, but ironically infuse in the fashion trends of today (Katz, Green, 2009). The clients for the company can be divided into; bowling leaguers, seniors, youths, and families with young children. The bowling leaguers are the new clients introduced to the company by their friends. They could also be introduced to the company by an organization of the company that supports a team. The seniors are customers with limited earnings, hence comeRead MoreChildren Should Not Be Raised On Single Parent Households1286 Words   |  6 PagesCreative Title Did you know 30% of children in the United States live in a single-parent household as of 2012? ( )Every year this number is on the rise and it is causing children everywhere to suffer. When children are raised in an environment with only one parent they can have less opportunities and less supervision than a child with two parents. Children should not be raised in single-parent households because it can lead to abuse from parents, violence in children and poverty. First and foremostRead MoreThe Effects Of Internet On Children And Young People1414 Words   |  6 Pagesresponsibility towards children and young people to make them aware of the dangers which they may face in the outside world. In school, this awareness has historically been around issues such as road safety, stranger danger and how to treat and respond to others. As well as being an additional resource, the emergence of the Internet has opened up a wide range of additional threats to children. As many children now have access to a computer in their own homes it is important for all children to become familiar

Taking a Look at the Omnivores Dilemma - 1267 Words

What am I exactly eating? Where does our food come from? Why should I care? â€Å"The Omnivore’s Dilemma† may forever change the way you think about food. I enjoyed Mr. Pollan’s book, â€Å"The Omnivore’s Dilemma† and learned a great deal of information. Pollan’s book is a plea for us to stop and think for a moment about our whole process of eating. Pollan sets out to corn fields and natural farms, goes hunting and foraging, all in the name of coming to terms with where food really comes from in modern America and what the ramifications are for the eaters, the eaten, the economy and the environment. The results are far more than I expected them to be. I had no idea we used so much fossil fuel to get corn to grow as much as it does. There is a widespread of obesity today due to the need of agricultural excesses of corn. I hadn’t thought, for example that anyone could give me any more reasons not to eat HOT French fries at McDonalds, but Pollan did! The first section of this book traces a meal at McDonalds back to its basic ingredient-corn. From the corn that feeds the chickens to the xanthan gum in the milkshake to the sweetener in the ketchup and oil in which the fries are cooked, McDonalds is mostly corn. Since Fast Food Nation and the other exposes, I don’t think there’s anyone who cares who doesn’t know how gross fast food is, and Pollan admirably stays away from the yuckiest. Instead, he goes to accusing Americans who eat food of having become like koalas, capable of absorbingShow MoreRelatedA New Problem: Addiction to Unhealthy Foods853 Words   |  3 Pages The American diet pattern is hard to predict because many factors are implied from where you live to your age (Warner). It is hard to say the American diet consist of certain foods because not all is eaten by everyone in the United States. So taking this in count, the diet is meat, fruits, vegetables, grain but those are the most basic to a br oad perspective. The food being ingested is so malnutritious but is so delicious. For example, the Mcnuggets from McDonald’s they quite tasty but its contentsRead MoreThe Omnivore s Dilemm A Natural History Of Four Meals1367 Words   |  6 PagesJo-Anney Yandall Food Societies Dr. Kathryn Besio The Omnivore’s Dilemma: A Natural History of Four Meals Michael Pollan. New York: Penguin Group, 2006. 1-411 pp., (ISBN 978-0-14-303858-0). As omnivorous beings, it seems that is both a blessing and a curse to have such a vast amount of meal choices to choose from. In The Omnivore’s Dilemma, Michael Pollan explores the majority of these options and offers a sort of guide on how to make a choice. The UC Berkeley Graduate School journalism professorRead MoreAmericas Meat Industry Hides From The Consumer1201 Words   |  5 PagesAmerica’s meat industry hides from the consumer, according to Michael Pollan, author of The Omnivore’s Dilemma. The consumer, as well as corporations, have built walls instead of demanding transparency. Journalists and the general public are not permitted to enter abattoirs of many corporations, leaving the judgement of slaughtering methods to the businesses themselves. State and federal regulations aren’t always enforced, thus corporations decide what is ‘humane’. Profit organisations find the mostRead MoreThe Omnivore s Dilemma By Michael Pollan2402 Words   |  10 PagesThe Omnivore’s Dilemma, written by Michael Pollan, gives light to the question, â€Å"What should we have for dinner?† that he thinks Americans today cannot answer simply due to the fact that there are too many food options. This book serves as an eye-opener to challenge readers to be more aware and accountable of what is consumed daily. In order to understand fully where our food comes from, we must follow it back to the very beginning. Pollan goes on to discuss three different modern food chains inRead MoreGentically Modified Organisms are the Topic of Conversation718 Words   |  3 Pagesgenetically modified foods and genetically modified organisms, also known as GM Foods and GMO’s, have been a never ending topic of discussion. GM Foods and GMO’s have adversely affected people’s health all over the world. GMO’s are developed through taking genes of different species, then combining them through genetic engineering. Neith er of those things can happen naturally or out in nature. That should raise lots of red flags to our society already. Adding these altered foods into our diets can veryRead MoreSynthesis Essay : Synthesis Process Essay Essay1680 Words   |  7 Pages If we compare our situation to other public high schools around the nation with almost three times our number of students, the amount of trash that we throw away together in one day is outstandingly high and it becomes overwhelmingly important to look at the sustainable options that we have available to us. Although implementing a sustainable menu would be costly, its adoption will bring benefits to the environment and to our students’ health, changing our lives for the better. A sustainable menuRead MoreEssay In Defense of Food1215 Words   |  5 Pagesï » ¿ENGWR 301 13 February 2014 In Defense of Pollan When Michael Pollans book The Omnivores Dilemma was published, many readers began questioning him for advice on what they should eat in order to stay healthy. In his more recent book, In Defense of Food, he responds with three rules, Eat food. Not too much. Mostly plants(Pollan 1). This seven word response seems too simple for a relatively complicated question, but as he further elaborates these rules into specific guidelines, this summaryRead MorePoverty Obesity2526 Words   |  11 PagesSubsidies induce farmers to overproduce, which pushes down prices and creates political demands for further subsidies. †¦the flow of subsidies from Washington hinders farmers from innovating, cutting costs, diversifying their land use, and taking the actions needed to prosper in a competitive global economy (para. 9). The main theme that Edwards is getting at is the subsidy system is out of control and â€Å"it pushes down prices† (para. 9) of unhealthy foods and putting healthy food costsRead MoreConsumption and Mortality: Tackling the Problem of Childhood Obesity3599 Words   |  14 Pageshas been relying on and making it difficult for the majority of this world to meet their ends meet. Its a chaos out there. Every men and women are trying to at least look better, superior and wealthier than the other one. People are neglecting their basic needs and spending more on flashing gadgets and expensive hand bangs just to look cool walking down the street. This culture of the beast has introduced some unthinkable problem in our society ranging from psychological problems to overeatingRead MoreEssay Genetically Modified Foods1890 Words   |  8 Pagesfinding new ways to genetically modify America’s food, many Americans are not taking proper precautions when choosing their food at super markets. Many times these individuals do not read nutrition facts and labels. When interviewing my mother Marilyn Chambers asking her what she reads on labels when buying food at the super market she explains, â€Å"I look for fat content, sodium content, for fiber content, but I don’t really look at preservatives or anything like that.† I also asked my mother if she even

Strategic International Business Management-Samples for Students

Question: Write an essay of 3,000 words that critically discusses the following statement: Upward communication and senior leader behaviour the possibilities and challenges of developing an inclusive, open culture within a multinational enterprise. Answer: Over the years, ways of doing business have changed and so are the methods that leaders adopt for managing their operations (Ball, et. al, 2012). With the changing global business needs and environment, it has become essential for the leaders to adopt methodologies that are more flexible. The competition in the market is increasing at a much faster rate and hence leaders need to adopt strategies that give them strategic edge over the others firms. Communication within the company plays a very crucial role in managing operations (Wheelen and Hunger, 2011). It helps to maintain the smoothness in the working process as well as making sure that every information reaches to the beneficiaries. Effective communication system helps in construction of positive environment within the organisations. Most of the leaders in the firms have accepted open culture which helps them in bringing new ideas for solving issues that arise in daily operations of the firm. Style of leadership plays an essenti al role in managing any changes in the operational procedures. Later part of this essay highlights the ways in which MNEs are changing and the leadership challenges that is present in front of them. It also illustrates about the style of leadership that needs to be followed as well as the factors that is hindering development of open culture. Ways of doing business is changing at much faster rate. It is due to the fact that there is large change in the environment from the past. Environment in the business have become more sensitive and have become variable in nature (Scullion and Collings, 2011). This has brought challenges for the firms as they have to make continuous change in its operational style so as to make sure that there is less chance of business failures. Multinational enterprises are operational in many parts of the world and hence they are more sensitive towards change in the global environment. Internal and external factors are making huge impact on the operational procedures of the company (Alkhafaji, 2011). The changing global scenario needs to be evaluated in a better way by understanding each and every aspect of the variables that is making impact on the business of the firms. With the globalisation multinational enterprises have emerged in many parts of the world which has benefitted many people. There are several ways in which multinational organisations are changing. In the past companies were more dependent on the human capital for their operations but the amount of people that are working within a firm have reduced. Automatic and smart machines have replaced people and have enhanced the efficiency of the firm (Crawford, 2012). It has reduced the number of errors occurring while performing any task. MNEs were only concerned about their growth and profits that they can make through their business. But now they also have to think about the sustainability of the society and their business. Sustainability has become a major concern for such firms and they have to take care of the issues related to the sustainability (Lee and Carter, 2011). In previous times, multinational firms have been concerned about making their business more profitable irrespective of the impact it is posing to the environment. But now companies have been forced by the governments to operate their business in such a manner that it puts lesser burden on the environment and the resources available with the company. It is also essential that companies take care of the CSR activities along with their business. Companies need to take care of all the ethics while managing their operations and need to make policies that benefit their stakeholders (David, 2011). Companies need to invest a whole lot of their money in the welfare of the society. There have been a lot of changes noticed in the organisational structure of the companies over the years. They have developed their organisational structure in a way that senior level employees can interact with their juniors. More parallel structures have been promoted in the companies. Companies are giving most of their jobs on contracts. This helps company in cutting their cost that they would have invest on the welfare of their employees (Bolden, 2011). Most of their jobs are given to the smaller or local companies who have their own employees and are very much capable to finish the task. It is one of the cost cutting measures that companies have adopted over the years. There are many leadership challenges that are faced by the MNEs. These challenges have to be removed in order to ensure the long term growth of the company. There is a huge amount of competition that is present in the market and it has become a challenge for the leadership to maintain its growth rate. For surviving in the competition leaders needs to make strategies that are unique and differentiates their firm from that of others (Hitt, Ireland and Hoskisson, 2012). This has also brought challenges for the leaders as they have to manage their business in such a manner that they can achieve higher profits. For doing this they usually adopt cost cutting measures. In the changing global workforce the demands of the employees have also changed. Companies also have to fulfil their demands so as to make sure that the employees remain loyal to the firm (Spillane, 2012). Managing healthy employee relations is essential for the firms production as it directly affects performance of the employees. A satisfied employee always adds value to the product and services of the company which is necessary for maintaining the standards of the products. In present business there are large amount of situations and issues that company faces and it is essential for the leaders to make sure that they have an effective decision making system. This can only be possible if they involve large number of employees in their decision making process (Birkinshaw, Brannen and Tung, 2011). Any discrepancies in the decision making can lead to failure in the market which is not good for the image of the company. As it can be seen that there are many challenges that is faced by the leaders at higher levels of hierarchy. The way in which operations is managed within the company always depends on the style of leadership being followed within an organisation (Cavusgil, et. al., 2014). In the past it can be seen that most of the leaders were following autocratic style of leadership. It was beneficial at that time but in the current business environment it is essential that a manager listens to its employees and become more democratic in nature. In order to reduce the difficulties in business, leaders need to apply effective strategies that will able to solve the problem. Developing a culture within an organisation is necessary. This helps to bind the whole workforce in a single thread. Open culture is something that is the demand of the workplace. Open culture has become the key for modern day business. In the multinational firms there are many employees working. They all come from different cultural backgrounds and hence a common culture must be applied within an organisation. This brings uniformity in the working procedures as well as it helps in maintaining the positive environment at the workplace. In the past top leadership finds developing a culture within an organisation to be waste of valuable time. Even till today most of the leadership in an organisation understand it to be the work of the HR department (Reiche, et. al., 2016). According to Edgar Schein there is indirect and direct mechanism within a firm and organisational culture is directly affected by direct mechanism. Open culture is also understood to be as the responsibility of colle ctive responsibility and collective creativity. In such type of culture every employee works as a team to achieve common goals with having mutual respect for each others idea. It is necessary in the modern day business to retain old employees, attract new talents and inspire them all to work for the organisation. Embedding an open culture within an organisation can provide it with the same. It acts a protective shield at the time when firm faces challenges or is going through tough times. It is the role of the leader to pay attention to the culture in which employee live or work (Doz, 2011). Developing a culture within an organisation is important because a competitors can copy anything product, services or prices but to imitate a culture takes a whole lot of time, energy and commitment. It always depends on the leaders way of leading their organisation that how organisation can adopt open culture. This can be understood with the example of Volkswagen where their top leadership failed to incorporate a culture that made them once the peoples car. Many of the leaders are adopting a democratic as it is a facilitator of the open culture. This is the reason why most of the firms are removing decision making hierarchy which was strangling creativity and talent (Czinkota, Ronkainen and Moffett, 2011). By adopting openness companies makes all their procedures in front of the employees. This is also important for the morale of the employees as they understand themselves as an essential part of the company. Since the global environment for business is changing at much faster rate. The changes are frequent and hence companies also need to adjust their strategies accordingly so as to eliminate probability of any loss due to these changes. In order to manage these changes and adjusting according to the environment leaders needs to adopt transformational leadership style (Padmanaban, 2016). This is a leadership in which leadership adopt their style of leading as per the arisen situation. Scheins organisational culture model also provides points of reference to create changes in culture. According to Edgar Schein, it is good to have discussion with as many workers as possible. It helps to discover underlying aspects of organisational culture. In his views leadership is understood to be as the ability to step outside the culture that made the leader and to adopt more revolutionary changes processes that are more adaptive (Meissner, 2012). Open culture in an organisation is like the positive attitude to an individual. Open culture is an abstraction but its attitudinal and behavioural consequences are very concrete indeed. Impact of leadership style on open culture can also be understood by the fact that if there is no flexibility in the leadership style then it is threatening for its survival (Rentfrow, 2018). According to him leaders need to provide a framework for the open culture to be adopted inside the company so that there is no chaos in the functioning of organisation. It is not difficult to understand that why culture is important within an organisation. But there are many factors present inside the organisation that hinders the development of open culture inside the firm. These factors need to be evaluated in a proper manner so as to make sure that the hindrance can be eliminated. Leader plays an essential role in development of open culture. They have the role to develop, nourish and promote such kind of culture within an organisation. Success of implementation of organisational culture depends on the style of leadership being followed by them (Hagen, et. al., 2012). Open culture is always impacted by the shadow of the leader. Multinational organisations are bigger in size and hence it is always difficult to embed open culture within the organisation. People in MNE are coming from different ethnic and cultural backgrounds and hence bringing them under the same cultural values is a difficult task. It is also difficult for managers to implement a culture within such a large firm and manage it carefully. The way in which an open culture is fostered inside the organisation depends on the skills that leaders pose (Rothaermel, 2015). One of the most essential skills that are required in this regard is motivational skill. This skill helps leaders in motivating their employees about benefits of adopting open culture within the organisation. His personal behaviour and communication skills help in promoting such culture. If these two skills are not utilised by the managers in a better way then there is sure chance of failure. Organisational practices, policies and structure is another aspect that hinders the promotion of organisational culture. There must be flexibility in the organisational policies so as to adopt these changes. Apart from this if hierarchal organisational structure is present within the firm then there is less chance of success for such open culture. For the development of open culture within the organisation, it is essential that an effective communication background is present within the firm. Better the communication channels and mechanism inside the firm better is the chances of development of open culture within the organisation. They are the most important part of any organisation (Galliers and Leidner, 2014). Without their support it is impossible to adopt any culture. Usually employees always support open culture but if they react negatively after adopting open culture then it can hinder the growth of such culture. It depends on the market or industry of the organisation that whether adopting open culture will be beneficial. Its the nature of the work that decides how much influence a manager must have in the working of the lower level of work. If the operations within the industry or demand of the market does not support open culture then it may hinder the development of open culture. On the other hand factors related to the external environment always affect the culture inside the organisation. If these factors have negative impact on the working culture of an organisation then there is always a chance that development of open culture will be hindered. Attitude of the firm refers to the type of outlook an organisation possess i.e. whether they are risk taking organisation or innovative. If the organisation has a risk taking or innovation friendly attitude then it is probably a higher chance that company may succeed in the development of open culture within an organisation. It also depends on the sector in which a firm is working that how much successful it will be in developing open culture within an organisation. If the organisation is in service sector there is always a chance that more challenges will come to the company in adopting open culture. In manufacturing sector it is rather simpler process. As adopting open culture also invites for more distributed form of leadership. There is chance that in the future more distributed form of leadership will emerge. Distributed leadership is a conceptual and analytical method to understand the complex nature of an organisation. Apart from this distributed leadership foregrounds the way in which actors engage in an operation that is distributed or stretched across the organisation. Distributed leadership throws light on shared purpose, recognition and responsibility of leadership irrespective of position or role they have within the firm. If in future such type of leadership is promoted within the organisation then sharing of knowledge is promoted. This kind of leadership promotes trust among each other which is beneficial for bringing positivity at the workplace (Cadogan, 2012). It also promotes creation of a culture that is learning friendly. This culture stops the practice of making decisions behind the doors and facilitates employees with the power of making decisions. This kind of leadership always supports sharing and dissemination of information which cannot be possible without having effective communication mechanism. This kind of leadership always helps in creating widespread strategic changes. This also helps in bringing new leaders into the workforce as many people get the chance to participate in the important operations of the firm. Distributed forms of leadership always promotes organisational learning which is necessary for the growth of firm as well as developing individual capabilities. This helps firms to solve problems that arise in their daily operations. If in future more distributed form of leadership were to emerge then companies have to be ready with their culture that is able to sustain this change. More distributed for of leadership will bring more people under the main stream of the organisation. It will also enable people in sharing what they have learned through their experience. In such forms of leadership develops then there can be chances that there are many leaders emerging within an organisation and hence companies needs to balance between the powers. It is essential for the growth of the company while ensuring that there is no tussle for the power. There are many people that are coming to the firm from different cultural backgrounds and hence in multinational firm managing distributed form of leadership can be a complex thing (Lasserre, 2017). Behaviour of senior managers at this will become more essential at this time. If distributed form of leadership arises then there is always a chance that there can be miscommunication which has a negative effect on the operations of the firm (Gimenez-Espin, Jimnez-Jimnez and Martnez-Costa, 2013). In order to reduce this problem a more formalised medium of communication channels is required within the organisation. On the concluding note it can be said that there are larger numbers of changes that are going on inside the firm. There are many people working in an organisation and they come from different cultural backgrounds. In MNEs a whole lot of internal and external factors are responsible for making these changes. Along with these changes there are many new leadership challenges have also emerged. In recent years in most of the organisations open culture has been promoted. Open culture always helps in the growth of the company as well as assist in building leadership skills in the individuals. There are many factors along with the style of leadership that effects the growth of the open culture within an organisation. In future more distributed for of leadership is expected to emerge. It is beneficial for the development of the company as well as promoting organisational learning. Effective communication channel and the behaviour of leadership play an essential role in managing these changes . References Alkhafaji, A.F., (2011) Strategic management: formulation, implementation, and control in a dynamic environment.Development and Learning in Organizations: An International Journal,25(2). Ball, D., Geringer, M., Minor, M. and McNett, J., (2012)International business. McGraw-Hill Higher Education. Birkinshaw, J., Brannen, M.Y. and Tung, R.L., (2011) From a distance and generalizable to up close and grounded: Reclaiming a place for qualitative methods in international business research. Bolden, R., (2011) Distributed leadership in organizations: A review of theory and research.International Journal of Management Reviews,13(3), pp.251-269. Cadogan, J.W., (2012) International marketing, strategic orientations and business success: Reflections on the path ahead.International Marketing Review,29(4), pp.340-348. Cavusgil, S.T., Knight, G., Riesenberger, J.R., Rammal, H.G. and Rose, E.L., (2014)International business. Pearson Australia. Crawford, M., (2012) Solo and distributed leadership: Definitions and dilemmas.Educational Management Administration Leadership,40(5), pp.610-620. Czinkota, M., Ronkainen, I.A. and Moffett, M.H., (2011)International business. Wiley. David, F.R., (2011)Strategic management: Concepts and cases. Peaeson/Prentice Hall. Doz, Y., (2011) Qualitative research for international business.Journal of International Business Studies,42(5), pp.582-590. Galliers, R.D. and Leidner, D.E. eds., (2014)Strategic information management: challenges and strategies in managing information systems. Routledge. Gimenez-Espin, J.A., Jimnez-Jimnez, D. and Martnez-Costa, M., (2013) Organizational culture for total quality management.Total Quality Management Business Excellence,24(5-6), pp.678-692. Hagen, B., Zucchella, A., Cerchiello, P. and De Giovanni, N., (2012) International strategy and performanceClustering strategic types of SMEs.International Business Review,21(3), pp.369-382. Hitt, M.A., Ireland, R.D. and Hoskisson, R.E., (2012)Strategic management cases: competitiveness and globalization. Cengage Learning. Lasserre, P., (2017)Global strategic management. Palgrave. Lee, K. and Carter, S., (2011) Global marketing management.Strategic Direction,27(1). Meissner, H.G., (2012)Strategic international marketing. Springer Science Business Media. Padmanaban, R., (2016) The importance of a dynamic and open culture at the workplace. [Online]. Available at: https://www.techwell.com/techwell-insights/2016/11/importance-dynamic-and-open-culture-workplace. [Accessed on: 1st March 2018]. Reiche, B.S., Stahl, G.K., Mendenhall, M.E. and Oddou, G.R. eds., (2016)Readings and cases in international human resource management. Taylor Francis. Rentfrow, T.J. (2018) Effective leadership within multinational environment. [Online]. Available at: https://www.regent.edu/acad/global/publications/lao/issue_10/pdf/rentfrow.pdf. [Accessed on: 1st March 2018]. Rothaermel, F.T., (2015)Strategic management. McGraw-Hill Education. Scullion, H. and Collings, D., (2011)Global talent management. Routledge. Spillane, J.P., (2012)Distributed leadership(Vol. 4). John Wiley Sons. Wheelen, T.L. and Hunger, J.D., (2011)Concepts in strategic management and business policy. Pearson Education India.

Key Aspects for Service Marketing-Free-Samples-Myassignmenthelp.com

Question: Discuss about the Service Industry. Answer: Service industry is one of the most promising and emerging industries in the current market scenario. Majority of the countries are having the most contribution of service industry in their gross domestic product compared to the manufacturing industry. However, due to the reason that service industry deals with the customers directly, thus they always have to maintain effective customer service to attract more customers (Jasmand, Blazevic and de Ruyter 2012). David Jones is one of the leading organizations catering to the consumer goods ranging from garments to food. David Jones food hall offers various food and beverages to the customers. They are having restaurants all over the Australian regions. This essay will discuss about the front stage and back stage operations of them in accordance to their flowchart (Mair and Hehenberger 2014). The managerial implications will also be discussed in this essay. Figure: 1. Front stage flowchart Figure: 2. backstage flowchart Service encounter is one of the key aspects for service marketing. Service encounter refers to the transfer of the service from the provider to the buyer. Majority of the issues related to the customer in providing service originated during the service encounter (Teixeira et al. 2012). In the case of David Jones food hall, the service encounters occurred when customers visit their restaurant. According to the front stage flow chart of them, determination of the customer queries and feedback helps them to identify the needs and requirement of the customers. Accordingly, the service pattern is being designed to enhance its effectiveness. Service encounter holds an important significance in providing the effective service to the customers due to the reason that it will help to create a positive first impression for the customers. If the market requirement can be effectively analyzed, then it will be easy for the organization to identify the expectation of the customers. It is eventually help them in providing the service accordingly. Thus, if the service can be effectively designed, the satisfaction level of the customers will get increased and enhanced (Jahanshani et al. 2014). It helps the organization in generating positive word of mouth. Moreover, there are various issues that should be effectively encountered by the organization. There are various and diversified requirements for the customers which should be met by the service provider (Wu and Wang 2012). In some cases, it becomes difficult for the organization in meeting the unrealistic demand of the customers. Thus, it is been shown in the front stage flowchart that effective customer relationship management and analysis of the feedback from the customers will help to deliver effective customer service and enhanced customer satisfaction. The more effective will be the customer feedback management, the more will be their service delivery and encounter. According to the backstage flowchart, raw materials are the key part for David Jones food hall. This is due to the reason that, the quality of the raw materials such as fish, meat and vegetables is the important determinant for the quality of the food being offered to the customers. In addition, the organizational input such as the type of cuisine they are offering and providing other complementary items is also important to deliver the top quality service to the customers. The next step will be implementing newer machinery and effective production process which will help to reduce the customer waiting period (Bon and Mustafa 2013). Thus, the less the customer has to wait, the more will be their level of satisfaction. Blending the quality raw materials along with having effective manufacturing process will further help to deliver the desired service to the customers. Thus, according to me, in having an effective service encounter, the front stage and the backstage of the organization should be equally effective. I believe that, the more quality will be maintained by the backstage department, the more will be the effectiveness of the service being delivered by the front stage employees. Upper level and middle level managers have important role to play in delivering the effective service to the customers (Bateman and Snell 2013). As earlier discussed, organizations operating in the service sector are solely dependent on the satisfaction level of the customers. The more effective will be the service delivery, the more will be the customer satisfaction which will help in generating more positive word of mouth. Thus, the key responsibility of the managers will be to enhance the productivity and the effectiveness of the employees. In this case, implementing various schemes regarding the employees welfare by the managers will help to increase the level of involvement and engagement of the employees in their workplace (Lamba and Choudhary 2013). Managers are also responsible for increasing the level of motivation of the employees. The more motivated will be the employees in their workplace, the more will be their effectiveness in delivering the service to the customers. According to me, in the case of the backstage employees of David Jones food hall, employees should be provided with quality raw materials and effective organizational inputs. The employees should be selected by the managers on the basis of the requirement in the organization. Afterwards they should be properly trained according to the requirement in the organization (Elnaga and Imran 2013). Maintaining the effective working environment in the organization is also important for enhancing the productivity of the backstage employees. Moreover, for the backstage employees, safety and health in the workplace also matters. Thus, it is the responsibility of the managers to ensure the safety and health for the employees. It will help in empowering them in delivering the desired output to the customers. In the case of front stage employees, proper training should be provided due to the reason that front stage employees are the ones who directly deals with the customers. Thus, the attitude and the personalities possessed by them are important in determining the customer satisfaction. The front stage employees should be given proper and effective training and skill development courses regarding the customers dealing. It will help the employees in effectively handling the customer issues and enhancing the customer experience for David Jones Food hall. Thus, it is the responsibilities of the managers to enhance the performance of the employees along with increasing the level of motivation and job satisfaction of the employees (Sarwar and Abugre 2013). The more motivated and engaged employees in the organization will help to provide effective customer service along with effective handing of the customer grievance. In addition, managers should also implement effective communication process in the organization in order to gather feedback from the employees. It will help to identify the issues related to the employees and can be rectified accordingly. Thus, it will further enhance the engagement level of the employees in their workplace. Hence, there are indirect implic ations of the manager are relevant in the providing the effective customer service. Having analyzed the backstage and front stage flowchart of the David Jones food hall, it can be concluded that proper and effective management of the front and backstage employees in the organization will help to provide effective customer service. According to me, it can be said that managers are also having an important role in maintaining and enhancing the productivity of the employees as well as the customer service being provided References Bateman, T.S. and Snell, S., 2013.Management: Leading collaborating in a competitive world. McGraw-Hill Irwin. Bon, A.T. and Mustafa, E.M., 2013. Impact of total quality management on innovation in service organizations: Literature review and new conceptual framework.Procedia Engineering,53, pp.516-529. Elnaga, A. and Imran, A., 2013. The effect of training on employee performance.European Journal of Business and Management,5(4), pp.137-147. Jahanshani, A.A., Hajizadeh, G.M.A., Mirdhamadi, S.A., Nawaser, K. and Khaksar, S.M.S., 2014. Study the effects of customer service and product quality on customer satisfaction and loyalty. Jasmand, C., Blazevic, V. and de Ruyter, K., 2012. Generating sales while providing service: A study of customer service representatives' ambidextrous behavior.Journal of Marketing,76(1), pp.20-37. Lamba, S. and Choudhary, N., 2013. Impact of HRM practices on organizational commitment of employees.International Journal of Advancements in Research Technology,2(4), pp.407-423. Mair, J. and Hehenberger, L., 2014. Front-stage and backstage convening: The transition from opposition to mutualistic coexistence in organizational philanthropy.Academy of Management Journal,57(4), pp.1174-1200. Sarwar, S. and Abugre, J., 2013. The influence of rewards and job satisfaction on employees in the service industry.The Business Management Review,3(2), p.22. Teixeira, J., Patrcio, L., Nunes, N.J., Nbrega, L., Fisk, R.P. and Constantine, L., 2012. Customer experience modeling: from customer experience to service design.Journal of Service Management,23(3), pp.362-376. Wu, M. and Wang, L., 2012. A continuous fuzzy Kanos model for customer requirements analysis in product development.Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture,226(3), pp.535-546.